It can take up to 4 hours for the CEUs earned in ACSI Online PD courses to populate to your MyVPP. If it has been over 4 hours, search MyVPP by using the keyboard shortcut combination CTRL+F or (Command+F for a Mac) to search the record for a previous completion.
If a course previously taken on the original "ConNexus Premium" is still available, you can link to it directly from MyVPP, but it won't show up on ACSI Online PD as completed. Moving forward, anything you've completed on ACSI Online PD will show up under "My Courses."
If you have taken a course with interactive content and the course is not completing, make sure to submit your answers by clicking “Submit Answers” on the end screen:
Here is a short video on how to submit answers for an interactive course and ensure course completion.