1. Log on to your.acsi.org
  2. At "My Account/Profile" click on “School Demographics and Roster” 
  3. Scroll down to see your staff roster.
    • If you need to change School Demographics (Address, Contact Information, Key Contacts, Enrollment Numbers, etc.), select the green pencil to display the School Roster and Staff Permission Levels. 
  4. To ADD a new Staff Member, click the “Add New Record” button. 
    • If you need to add a new staff member to your roster who already has an ACSI account, please contact the ACSI Care Team for assistance. They can add them to your school roster correctly so a duplicate account is not created. 
      • We will need their name, old email address, and new email address. 
      • Once added, they need to initially log on with their email address as their username and then select "forgot password" to request a password reset email to set up their login.
  5. To EDIT an existing record, click on the green edit icon next to the individual's name.   
    • To change a Staff Member's Name
      • This must be done through the ACSI Care Team. 
      • Please do not change or edit a staff member's name yourself, as this causes issues with our system.
    • To change a Staff Member’s Permission Level (Please see attachment to see each Permission Description) 
      • Under ‘Permission Level,’ click on the ‘Lookup icon’ 
      • When the ‘Look Up Records’ screen opens, 
      • Click on the new permission level for that contact. 
      • Click “Select
      • Scroll to the bottom of the box and click “Save” 
    • To remove someone from your School Roster
      • Click on the button under Remove from School Roster 
      • Scroll to the bottom of page and click “Save.” Refresh your page to see the update.
  6. NOTE: There will be a slight delay after each addition or adjustment is made to your staff records before you see them. Continue editing your roster as needed; you don't need to pause for a screen refresh between each update. You can also expect an overnight sync of your updates into the system.


For additional assistance, please call the Care Team at 800-367-0798 or email careteam@acsi.org


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