1. Log on to your.acsi.org
  2. At "My Account/Profile" click on “School Demographics and Roster” 
  3. Scroll down to see your staff roster.
    • If you need to change School Demographics (Address, contact information, Key Contacts, Enrollment Numbers, etc.) select the green pencil to display the School Roster and Staff Permission Levels. 
  4. To ADD a new Staff Member, click on the “Add New Record” button. 
    • If you need to add a new staff member to your roster who already has an existing ACSI account, please contact the ACSI Care Team to assist. They can add them to your school roster correctly so a duplicate account is not created. 
      • We will need their name, old email address and new email address. 
      • Once added, they need to initially log on with their email address as their username and then select "forgot password" to request a password reset email to set up their login.
  5. To EDIT an existing record, click on the green edit icon next to the individual's name.   
    • To change a Staff Member's Name
      • This must be done through the ACSI Care Team. 
      • Please do not change or edit a staff member's name yourself, as this causes issues with our system.
    • To change a Staff Member’s Permission Level (Please see attachment to see each Permission Description) 
      • Under ‘Permission Level’ click on the ‘Lookup icon’ 
      • When the ‘Look Up Records’ screen opens, 
      • Click on the new permission level for that contact. 
      • Click “Select
      • Scroll to bottom of box and click “Save” 
    • To remove someone from your School Roster
      • Click on the button under Remove from School Roster 
      • Scroll to bottom of page and click “Save” - Refresh your page to see the update 
  6. NOTE: There will be a slight delay after each addition or adjustment is made to your staff records before you see them. Continue editing your roster as needed; there is no need to pause for a screen refresh between each update. You can also expect and overnight sync of your updates into the system.


For additional assistance, please call the Care Team at 800-367-0798 or email careteam@acsi.org


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