First time Logging in:

  • You may try logging in by entering your Email Address and using your Practitioner's ID as your Password (you can get this from anyone who manages your school's staff roster).
    • This will only work if you have not already logged in and changed your password. 
    • Once you are successfully logged in to your account, be sure to update your password.


Forgot your Username:

  • At the login screen, select "I forgot my user name." The Account Login screen will expand. 
  • Enter up to 3  E-mail Addresses you may have used previously and click "Find My User Account." 
  • If one of the emails enter matched our system you will be asked, "would like to receive an email with a link to display your username and reset your password?" . 
  • If one of the emails enter does not match our system you will be asked if you need to "try again with different identification" or "Create a New User Account"


Forgot your Password:

  • At the login screen, select "I forgot my password." The Account Login screen will expand. 
  • Enter your E-mail Address or Username and click "Find My User Account." 
    • Allow up to about 15 minutes to receive the password reset email. 
    • If you have not received the password reset email within about 15 minutes, please confirm that it is not in your Spam or Junk folder.


For additional assistance: Contact the ACSI Care Team at 800-367-0798 or careteam@acsi.org


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